Wikis: Enabling Library Knowledgebases
|Panelists||Meredith Farkas, Mary Carmen Chimato, Ellyssa Kroski, Maureen Clements|
|Track||Free Knowledge & Access to Information|
|License||GNU Free Documentation License (details)|
|About the panelists|
| Meredith Farkas is the Distance Learning Librarian at Norwich University in Vermont. She is the author of the blog Information Wants to be Free and the creator and administrator of the ALA New Orleans 2006 Wiki and Library Success: A Best Practices Wiki. In March 2006, Meredith was named a Mover and Shaker by Library Journal. Her book, tentatively titled, Social Software in Libraries: Building Collaboration, Communication, and Community Online, will be published by Information Today in early 2007.|
Mary Carmen Chimato is the head of access services at the Health Sciences library at Stony Brook University. She received her MLS and MSIS from Drexel University. When she is not working she can be found playing with yarn and sticks, listening to loud music, practicing yoga, taking pictures and updating medlibrarian.net.
Ellyssa Kroski is a Reference Librarian at Columbia University and an independent Information Consultant. She authors a blog called InfoTangle.
Maureen Clements is a librarian at National Public Radio where she works in both the Broadcast and Reference libraries.
| Institutional knowledge sharing is important to almost every organization. Librarians, like most professionals, have diverse skills and knowledge. Unfortunately, we're not always good at sharing that knowledge with our colleagues. Wikis are the ultimate tool for creating a knowledge repository to benefit the entire community – whether that community is a project group, an organization or the entire profession. The three panel presenters are using wikis to collect knowledge from individuals in order to benefit a larger group.
Meredith Farkas will discuss the development of Library Success: A Best Practices Wiki as a communal space for sharing success stories, best practices and useful Web links among information professionals.
Mary Carmen Chimato of Stony Brook University will describe how a staff-supported internal Wiki at the Health Sciences Center Library was used to document procedures and policies, improve communication between staff, and provide a higher level of support for patrons.
Ellyssa Kroski will chronicle how the internal Butler Library Reference Wiki at Columbia University has helped reference librarians share specialized information about library resources. The presenters will discuss the development of their wikis, how they encourage people to contribute, and lessons learned.
Maureen Clements from National Public Radio will discuss how the librarians are implementing wiki software as a way to coordinate and disseminate information to the staff when critical news is breaking.